4702 Airport Road
Pageland, SC 29728
How To Place An Order
You can call us at 843-672-3534 to ask any questions or to place your order. We are here Monday thru Friday, 9 am until 6 pm almost all the time. If we're out our answering machine will pick up. Just leave your phone number (and your order if you'd like) and we will call you as soon as we can.
You can email your order by clicking on any of Contact Us links found throughout the website. NEVER include any of your credit card information in an email. Be sure to include your name, your address if we don't already have it, and a phone number we can call you at that day in case we have any questions or we need to confirm your credit card information.
When ordering by email, please use a list format, for example:
If you email your order, we will email you back to let you know that we received your order and when you can expect to receive it and by which shipping method we will be sending it by.
If you have any questions, please call. We enjoy getting to know our customers and are happy to help you any way we can with any of your basketweaving projects. We hope to hear from you.
If any materials are unsatisfactory, please call or email us for instructions about returning them.
If any materials arrive damaged, save the damaged materials and the shipping box for a possible UPS inspection and call us immediately at 843-672-3534 or e-mail us a firstname.lastname@example.org for instructions on claims and reimbursements.
All other returns will be charged a 10% restocking fee, and net reimbursement will be paid by Credit invoice only or by a credit to your credit card. No reimbursement will be made for shipping of returned items.
How To Pay For An Order
We accept Visa, Master Card and Discover credit and debit cards. Please do not include any of your card information in an email. Call us at 843-672-3534 to give us this information or include your phone number in your email and we will call you for your card information.
You can also pay by PayPal even if you don't have a PayPal account. All you need is an email address. Just let us know in your email that you would like to pay through PayPal, then once we have finished packing your order, we will send you an email requesting payment that will have your invoice attached. Once you've checked your invoice and made sure everything is correct, you will pay through the link provided in the email. Once we have received your payment in our PayPal account we will ship your order and send you an email telling you when you should receive your order.
You can prepay your order with a money order. After we receive your order, we will get it ready and then we will call or email you with the exact amount. You mail us your money order and we will ship your order to you as soon as we receive your money order and we'll send you an email letting you know when you should receive your order.
We also ship by UPS COD. UPS charges $12.50 for this service plus all shipping costs. Payment must be made with a money order. We will call or email you with the exact amount and tell you which day your order should arrive.
We ship by UPS most of the time, but will use US Post Office Priority Mail when it saves you money on shipping costs (unless you tell us not to use the Post Office). Be sure to include your street address and your mailing address in your email.
We add a $1.90 boxing and handling charge to each order. South Caolina residents must pay sales tax unless they have a SC sales tax license.
We can give you an estimate of shipping charges upon request, but will not know the exact amount until we have packed your order.